Privacy PolicyLast Updated: October 11, 2025Lindley Home Services, dba Dun-Rite Heating and Air – Text Messaging Privacy Policy and Terms of UseAt Lindley Home Services, doing business as Dun-Rite Heating and Air, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including when you opt in to receive text messages from us. By providing your phone number on our website or through other means, you agree to the terms outlined here and in our Terms of Service.1. Consent and Data Collection

• Consent: By providing your phone number, you expressly consent to receive text messages from Lindley Home Services, dba Dun-Rite Heating and Air, for customer service and marketing purposes, including weekly special offers for HVAC services. We do not sell or share your personal information (e.g., phone numbers or leads) with third parties for their marketing purposes unless required for business operations (e.g., service providers) and only with your consent where required.
• Data Collected: We collect your phone number when you provide it voluntarily through our website forms or other opt-in methods. This data is used solely to deliver the services you request, including SMS communications.

2. Types of Messages and Frequency

• Customers can expect to receive weekly text messages containing special offers and updates related to HVAC services from Dun-Rite Heating and Air.
• Message frequency is approximately 1-2 messages per week, though this may vary.

3. Message and Data Rates

• Message and data rates may apply depending on your mobile carrier. Check with your provider for details.

4. Opt-Out Instructions

• You may opt out of receiving text messages at any time by replying STOP to any message. Upon receiving your opt-out request, we will cease sending messages to that number.
• Your consent to receive messages remains intact, and opting out will not affect your ability to use other services from Dun-Rite Heating and Air.

5. Customer Care and Support

• For help or questions, you can:
  
  • Text HELP to the number from which you received a message.
  • Call us at 888-366-1998.
  • Email us at [email protected] (mailto:[email protected]).
• We are committed to addressing your concerns promptly.

6. Data Usage and Sharing

• We use your phone number to send agreed-upon text messages and for internal business purposes, such as improving our services. We do not share your information with third parties except as necessary to fulfill services (e.g., with HVAC technicians) or as required by law.
• We retain your data only as long as necessary to provide services or comply with legal obligations.

7. Security

• We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, no online transmission is fully secure, and we cannot guarantee absolute security.

8. Changes to This Policy

• We may update this Privacy Policy periodically. The latest version will be posted here with the updated date. Continued use of our services after changes constitutes acceptance of the new policy.

9. Contact Us

• For questions about this Privacy Policy or your text message preferences, contact us at:
  
  • Phone: 888-366-1998
  • Email: [email protected]

10. Legal Compliance

• This policy complies with the Telephone Consumer Protection Act (TCPA), Texas Business and Commerce Code, and other applicable laws governing SMS communications. By opting in, you acknowledge your rights under these laws, including the right to revoke consent at any time.